At Banana Beach Koh Hey, Phuket, Thailand, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and protect information when you visit our website, make a reservation, or use our services.
By using our services or visiting our website, you agree to the collection and use of information as described in this policy.
Information We Collect
We may collect the following types of personal information:
- Personal Information: Name, contact details (email, phone number), and any other details required for bookings or inquiries.
- Payment Information: Credit card details and billing information for booking purposes (processed by secure third-party payment providers).
- Technical Information: Information such as IP addresses, browser type, and cookies when you visit our website.
- Other Information: Any additional details you voluntarily provide through communication with us.
How We Use Your Information
We use your personal information for the following purposes:
- Managing Bookings: To handle reservations, confirmations, cancellations, and other related services.
- Customer Service: To respond to inquiries, provide help, and improve your experience at Banana Beach Koh Hey.
- Marketing (with Consent): To send promotional materials or updates, if you opt-in to receive them.
- Improvement of Services: To analyze and improve our services and website performance.
- Legal Compliance: To comply with applicable laws and regulations.
Sharing of Information
We do not sell or share your personal information with third parties, except in the following cases:
- Service Providers: We may share information with trusted service providers who assist in managing bookings, payments, or website hosting.
- Legal Requirements: If necessary, we may share information to comply with legal obligations.
- Business Transfers: In the event of a business restructuring, merger, or sale, your information may be transferred as part of the process.
Cookies and Website Tracking
Our website uses cookies to improve your browsing experience and analyze website traffic. Cookies help us understand how visitors interact with our website and enhance user experience.
You can manage cookie preferences through your browser settings. Disabling cookies may affect some website functionality.
Data Security
We implement appropriate measures to protect your personal information from unauthorized access, disclosure, or misuse. However, please note that no method of data transmission over the internet is completely secure.
Your Rights
You have certain rights regarding your personal information, including:
- Access: Request access to your personal data.
- Correction: Request corrections to inaccurate or incomplete information.
- Deletion: Request deletion of your personal data, where applicable.
- Opt-Out: Unsubscribe from marketing communications at any time.
To exercise these rights, please contact us using the information provided below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before providing any personal information.
Updates to this Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, with an updated effective date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
The Coral Reef Cabana Co. LTD
44/1 Moo 5, Viset Road, Rawai, Muang, Phuket, Thailand 83130
Phone: +66 0814167555
Email: [email protected]
